Privacy Policy

sylenoravico Business Solutions - Effective January 2025

At sylenoravico, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our business acquisition platform and related services. We're committed to transparency and giving you control over your data.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request business valuations, or contact our advisors. This includes your name, email address, phone number, business interests, and financial information necessary for business assessments.

  • Contact details including name, email, and phone number
  • Professional background and business experience
  • Financial information for qualification purposes
  • Business preferences and acquisition criteria
  • Communication records and consultation notes
  • Technical data from website usage and interactions

How We Use Your Information

Your information helps us provide personalized business acquisition services, match you with suitable opportunities, and maintain our platform's security. We use this data to improve our services and communicate relevant business opportunities.

Primary Uses:

We process your data to facilitate business transactions, provide advisory services, conduct due diligence, and ensure compliance with Australian financial regulations. Your information enables us to offer tailored recommendations and maintain accurate business records.

Information Sharing and Disclosure

We don't sell your personal information. We may share certain details with business sellers, professional advisors, or service providers when necessary to complete transactions or provide our services. All sharing is done with appropriate confidentiality agreements.

  • Business sellers when you express genuine interest in their listings
  • Legal and financial advisors involved in transaction processes
  • Service providers who support our platform operations
  • Regulatory authorities when required by Australian law

Data Security and Protection

We implement comprehensive security measures to protect your information, including encryption, secure servers, and regular security audits. Our team receives privacy training, and we maintain strict access controls for sensitive business and financial data.

Security Measures Include:

SSL encryption for all data transmission, secure Australian-based servers, multi-factor authentication for staff access, regular penetration testing, and compliance with Australian Privacy Principles under the Privacy Act 1988.

Your Rights and Choices

Under Australian privacy law, you have specific rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion in certain circumstances. You also have the right to withdraw consent for marketing communications.

  • Access your personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Request deletion of your data where legally permissible
  • Opt out of marketing communications at any time
  • Lodge complaints with the Office of the Australian Information Commissioner

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Business transaction records are typically kept for seven years as required by Australian business law. Marketing data is retained until you opt out or request deletion.

International Data Transfers

Your data is primarily stored on servers located in Australia. When we use international service providers, we ensure they meet Australian privacy standards and have appropriate data protection measures in place, including contractual safeguards for your information.

Cookies and Tracking

Our website uses cookies to improve your browsing experience and provide personalized content. You can control cookie preferences through your browser settings. We also use analytics tools to understand how visitors use our platform and improve our services.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or through our website. The effective date at the top of this policy indicates when it was last revised.

Privacy Questions or Concerns?

Contact our Privacy Officer at:

Email: privacy@sylenoravico.com

Phone: +61 427 369 166

Address: 1313/340 Scottsdale Dr, Robina QLD 4226, Australia

We'll respond to privacy inquiries within 30 days of receipt.